MEGASHOT

170 Topics 12 Replies

General Help Forum

How to delete a photo?

Amandine Herrero Posted 322 Days, 1 Hrs ago

Sorry, but I don't know how to delete a photowhich is not in my gallery... It is in recent photos, but the upload has failed, colors are too bad... I have just read to click on the "x" on the picture but I don't see it!... I don't have this "x" on my picture...

Cyrus khamak Posted 321 Days, 9 Hrs ago

Ame,

You don't need to delete a photo if you don't have to, just replace it with a new version. This way you will keep all comments of view received on the older version.

If you go to your Photostream, you will see the following links under your photos, including "delete" and "replace"

Thanks and sorry it took this long !

Amandine Herrero Posted 320 Days, 18 Hrs ago

Thank you! But it doesn't appear in the photostream. I don't know why. No in the gallery too. It just appears in photo recent...

And sorry for my English if it isn't really understandable sometimes but I am French and I sometimes use the translator...

Cyrus khamak Posted 320 Days, 14 Hrs ago

Your English is just fine Ame.

1_what browser do you use ? is it Internet Explorer, Fire Fox or Google Chrome ?

2_can you upload photos with no problem ?

If you are not using Google Chrome, please try it and see if you have the same problems

thanks

Amandine Herrero Posted 320 Days, 10 Hrs ago

I use Safari. Yes I can upload photos with no problem.

I am going to download Google Chrome and I am going to try that.

Thanks for your answer Cyrus!

Cyrus khamak Posted 320 Days, 8 Hrs ago

You are welcome.

It actually should be good in Safari too. I think you have a browser cache problem and that is the reason why. This is why I suggested google Chrome which is the best browser in my opinion anyway

Amandine Herrero Posted 319 Days, 23 Hrs ago

that is the same problem with Google chrome... And I can't always erase the photo which is in the recent photos and always not in the gallery...

Amandine Herrero Posted 319 Days, 21 Hrs ago

And now, I don't know if is it I have use Google Chrome at same time with Safari, but I can't go to my gallery... I can't login me...

Cyrus khamak Posted 319 Days ago

Sorry you are experiencing this and it is not fun !

However, I think it is on your side. Please do the following with Chrome and let me know::

Amandine Herrero Posted 318 Days, 21 Hrs ago

I do it. For the login it's ok, but for the download of a photo the problem persists. I don't understand because photos can be loaded with no problem...