MEGASHOT

    
170  Topics 5 Replies

General Help Forum

Search
curve
Reply

Removing a photo from a community pool

Debbie Posted 529 Days, 4 Hrs ago
Hi all :) Not too sure if this is a bug or something.
But I have two groups, in one of these groups, one of the members tried to remove his "folder" as it gave the option to add the folder, not just one photo at a time. The problem with this is its not showing the correct folder. He has tried to remove it, but was unable to. I was contacted, asked to remove the folder, he would then add photos one at a time. I tried to remove the folder, it said it was removed. But no.... The folder is still there. I just dont seem to be able to remove/delete the folder.
In my other group Im having a similar problem, I have it open so all can add photos to it. I do have a rule which some members have not been following, so those photos that do not follow the rules I need to remove, as they dont belong in the group. I click on the X ( just like when removing the folder in the other group ) It pops up asking if I want to delete etc. I click "ok" and it goes away.... All good right? Wrong. It goes away, but when refreshing, the photos are still there. I thought maybe it wasnt having enough time to go though or something. Like I refreshed to soon, so it still showed. But after going to bed, waking up the next morning, those photos ( and folder from other group) are still there. I went to work, came home ( 2 days later ) and again, those same photos are still there.
Im not able to remove photos, ( or folders) from my own groups.
Is this a bug? Or umm??? whats going on here?

Thanks in advance xo
Debbie Posted 525 Days, 20 Hrs ago
Anyone care to answer me?
Been a few days now, and noone got any ideas?
 
Cyrus khamak Posted 508 Days, 7 Hrs ago
Hello Debbie.
I am not sure how this was missed, but apologize for it !

1_we have an option that you can invite q whole gallery to a community. When you send the gallery to the community, the gallery's actual cover image would appear in the community pool. when you click on that image, would take you to the gallery page itself.
That works fine and and seem to be a popular option. HOWEVER, during our migration from the other data center, some functionalities broke, which we have been fixing ever since. One of the issues was the fact that When you invited a gallery to a community, instead of the gallery icon, a fixed image (my macro gallery icon) would represent the gallery in the community. THAT, IS NOW FIXED.
The delete issue seem to be a caching issue, we will look at it right away and let you know.
Thanks for your patience

 
Debbie Posted 507 Days, 1 Hrs ago
Thank you for that.
hope to hear back from you soon letting me know how things are going with that caching issue :)
 
Cyrus khamak Posted 506 Days, 10 Hrs ago
I will Debbie, will probably be fixed on Monday
thanks
 
Brandon Mardon Posted 487 Days, 7 Hrs ago
Read the threads and have the same problem in Crimson Colors.
 

Top

« prev 1 |  next »

curve
 
About Mega Shot Terms of Use Copyright Policy Private Policy Contact us Report Abuse